In order to provide better support for your issue, we will need to gather more information before we can proceed. Please provide details requested in the attached checklist.
- Fill the RMA Form (see attachment). Specify
- Device Model number
- Device Serial number
- Description of the issue.
- Attach and upload
- Duly filled RMA sheet
- picture illustrating the problem
- Video showing the issue.
- Duly filled RMA sheet
- Submit copy of Proof of Purchase (Invoice copy)